Privacy Policy
About Us
Effective Date: 25.12.2024
At RetailIQo, a brand of Vilupp Tech Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding your information when using our services. By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect different types of information to provide and improve our services:
Personal Information: Information that identies you personally, such as your name, email address, phone number, billing address, payment information, and other details necessary for account creation and billing.
Business Information: Details related to your business, project requirements, and preferences that are relevant to our custom software development services.
Usage Data: Information about how you access and use our website, including your IP address, browser type, browser version, pages you visit, time spent on those pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to monitor your activity on our website and improve the services we provide. You can control cookies through your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
To Provide and Improve Services: To deliver and maintain our services, enhance user experience, personalize content, and optimize the platform.
To Process Payments: To handle transactions, process payments, and manage billing and invoicing.
To Communicate with You: To send important updates, newsletters, promotional material, or service-related communications. You can opt-out of marketing emails at any time.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and contractual obligations.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party partners who assist us in operating the platform, such as:
Payment Processors: To process payments and transactions securely.
Service Providers: To support business operations, such as hosting, analytics, and customer support.
Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities.
4. Data Security
We implement reasonable and appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is completely foolproof, and we cannot guarantee the security of your data.
5. Your Rights
You have certain rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You may correct any inaccurate or incomplete information
Deletion: You can request the deletion of your personal data, subject to legal obligations.
Opt-Out of Marketing: You can opt-out of receiving promotional emails by following the unsubscribe instructions in our communications.
To exercise your rights, please contact us using the contact information below.
6. Data Retention
We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, unless required by law to retain it for a longer period.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies when you visit those sites.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of our services after changes are made will signify your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
RetailIQo
Vilupp Tech Private Limited
D. No. 5, Prabha Nagar, Veerakeralam Vlg, Perur TK,
Bharathiyar University, Coimbatore,
Coimbatore - 641046, Tamil Nadu, India